Ten years on - What improvements has a privatised railway brought to the west of England

I have been actively contributing to a thread on the First Great Western Coffee Shop forum regarding the changes that have been made to services in the last ten years of a privatised railway. That was when Train Operating Companies had had a couple of years of experience under their belts with this new way of running our railways, and so it is a good test of what the system has delivered passengers over that period of time.

I thought that any CANBER readers who don't visit the Coffee Shop forum might find the content interesting. You can read the thread by clicking on the following link: http://www.firstgreatwestern.info/coffeeshop/index.php?topic=4587.0